Carol J. Stafford, Managing Director Beth Ziff, Managing Director



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Customer Care Advantage was founded to bring customer service health and wellness to the medical community. With an ever-widening healthcare marketplace, successful medical practitioners will be focused on customer service from the phone call to the waiting room and beyond. Service, speed and a customer first attitude are the keys to customer satisfaction and a healthy bottom line. Medical professionals must be prepared to

  • Deliver the right customer experience to different types of patients
  • Reorganize internal processes to focus on customers
  • Foster and reward a service culture
  • Measure the patient experience





  • 309 South Street New Providence, NJ 07974 Tel 800.503.2773 Fax 908.464.7743 www.custcareadvantage.com